Post by shuklamojumder02 on Mar 4, 2024 3:34:24 GMT -6
Incidents can occur in any type of business . Also in the furniture sector, for example, if an error occurs when delivering an item to a customer, or when an order is not delivered due to a carrier failure. Although we can work to improve processes and reduce incidents in the company , we have to assume that at some point they will happen. For this reason, there is nothing better than having an incident management app so that your company in the furniture or rest sector can be adapted to any eventuality. What to take into account to carry out incident control in your company? Incidents can occur in different phases of the sales cycle: In the purchasing process During product manufacturing In the delivery process Whether the incident is on the customer side, in the warehouse, in the manufacturing area, or in sales management, you need to have a tool that allows you to track incidents. Incidents that are not resolved end up dragging and dragging for a long time.
They generate a bad reputation for your business and damage customer trust. That is why you need a plan for incident control. In this process, we must identify the problems, determine how we are going to solve them and account for why they occurred. Phases of incident management With the SimGEST incident management application , your employees will be able to: Identify themselves with their username and password, so Japan Telegram Number Data that there is evidence that they are the ones who have reported an incident. Create incidents: when a failure has occurred in the production process or in a delivery. Customize the production phase in which the incident occurred. Define the reason for the incident. You can make any notes you consider appropriate. You can make incidents associated with a product, which you can quickly identify by RFID code or barcode.
Check pending incidents to try to resolve them. Provide immediate solutions to problems From this approach, it will now be much easier for your business to control errors in your company's processes, which will allow you to make your customers feel more satisfied and not leave errors unresolved. What is not measured cannot be managed effectively. Therefore, by using an incident management app connected to your ERP, employees will be able to report the incidents that occur so that they can be resolved in the shortest time possible. Improve the quality of your service with your incident app At Grupo SIM we provide you with the software solutions you need to improve your processes and the quality of your service. If you are an entrepreneur or manager in the furniture, upholstery and rest sector , you know better than anyone that standardized internal communication is key to improving productivity and providing good customer service.
They generate a bad reputation for your business and damage customer trust. That is why you need a plan for incident control. In this process, we must identify the problems, determine how we are going to solve them and account for why they occurred. Phases of incident management With the SimGEST incident management application , your employees will be able to: Identify themselves with their username and password, so Japan Telegram Number Data that there is evidence that they are the ones who have reported an incident. Create incidents: when a failure has occurred in the production process or in a delivery. Customize the production phase in which the incident occurred. Define the reason for the incident. You can make any notes you consider appropriate. You can make incidents associated with a product, which you can quickly identify by RFID code or barcode.
Check pending incidents to try to resolve them. Provide immediate solutions to problems From this approach, it will now be much easier for your business to control errors in your company's processes, which will allow you to make your customers feel more satisfied and not leave errors unresolved. What is not measured cannot be managed effectively. Therefore, by using an incident management app connected to your ERP, employees will be able to report the incidents that occur so that they can be resolved in the shortest time possible. Improve the quality of your service with your incident app At Grupo SIM we provide you with the software solutions you need to improve your processes and the quality of your service. If you are an entrepreneur or manager in the furniture, upholstery and rest sector , you know better than anyone that standardized internal communication is key to improving productivity and providing good customer service.